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Warranty Policy:

Under the premise of following the usage conditions covered by the manual, that is, from the date of purchase, product users can enjoy a three-year warranty service.

The following acts will not enjoy the warranty service.

1. Disassemble the product without permission or tear the paper label

2. Used for product damage or early termination of life caused by destructive testing

3. Not used according to instructions

4. Products beyond the three-year warranty period are not covered by the warranty;

5. The normal use temperature of the product is 0 to 70℃. If the product is used in an abnormal environment, the product will be damaged and no warranty will be given.

6. We are not responsible for indirect, accidental or consequential data damage or loss.

If you have any other questions, please contact us directly, thank you !


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DRAM SSD Portable SSD & USB Disk

How do we know the exact capacity?

The capacity is shown in "Megabyte" (same with Hard Disk Drive, 1MB = 1000KB). In Windows environment or DOS mode, 1MB equals to 1024 KB.  Therefore 1GB is approximate 953MB.The actual available memory on the device is less than what is listed on the package. This is due to small discrepancies in file format and algorithms used by various operating systems. In addition, a portion of memory space is reserved for system files and data sectors for better performance.

How do I know the exact capacity?

The capacity is shown in "Megabyte" (same with Hard Disk Drive, 1MB = 1000KB). In Windows environment or DOS mode, 1MB equals to 1024 KB.&nbsp; Therefore 1GB is approximate 953MB.</p><p>The actual available memory on the device is less than what is listed on the package. This is due to small discrepancies in file format and algorithms used by various operating systems. In addition, a portion of memory space is reserved for system files and data sectors for better performance.

Can I transfer data or OS from an existing HDD to a new SSD?

Yes. we SSD drives in upgrade kits that include all the necessary items required to replace a notebook or desktop HDD with a SSD, including software to easily transfer the OS and important data.&nbsp;Please note that SSD-only SKUs do not include the software. If you need to clone your HDD to a new SSD you will need the bundle kit.

What is difference between with HDD and SSD?

HDDs are based on magnetic spinning platters, a technology that has been in use since the mid- 1950s. The data is written to and read from these spinning platters or disks via moving heads. HDDs are mechanical devices with many moving parts and are more prone to mechanical failures and failures due to environmental conditions such as heat, cold, shock and vibration.

What is an SSD?

SSD is short for solid-state drive. An SSD is built using NAND Flash or DRAM memory chips in place of platters and other mechanical mechanisms found in hard disk drives (HDDs).

How do I know the exact capacity2?

 The actual available memory on the device is less than what is listed on the package. This is due to small discrepancies in file format and algorithms used by various operating systems. In addition, a portion of memory space is reserved for system files and data sectors for better performance.

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